Challenge: Bridgend Council experience a peak period for sending mail at the end of March. They needed a supplier who could flex with their organisation, successfully handling their volumes throughout the year. With this being a busy time for the council, they needed a mail solution which involved minimal effort from their side, leaving them free to concentrate on other business priorities.
Solution: We introduced Bridgend Council to our Hybrid Mail service, meaning we take control from the printing to the final mile. With our state-of-the-art printers, we are able to deal with demand during peak times and work closely to manage volumes.
“We have always found the service to be efficient and reliable. We are well supported by a conscientious and easily contactable Head of Public Sector and the UK Mail Digital team who ensure any issues are promptly handled and resolved. UK Mail really understands our business and priorities around year-end mailing and helps us achieve them.”